# HBF Management

> Public machine-readable guide to HBF Management services for companies. Use this file to route a business problem to the most relevant HBF page. The canonical website is https://hbf.pl/.

## What HBF Management does

HBF Management takes responsibility for complete company IT environments or selected areas. Publicly described scope includes user and workstation support, servers, company systems, networks and Wi-Fi, secure remote access, Microsoft 365 and email, backup, security, audits, migrations, infrastructure projects and selected Certum services.

The company is based in Katowice, Poland.

## Start here

- Main site: https://hbf.pl/
- Help by business situation: https://hbf.pl/jak-mozemy-pomoc.php
- Offer and pricing: https://hbf.pl/oferta.php
- Contact: https://hbf.pl/kontakt.php

A customer does not need to know technical product names before contacting HBF. A plain-language description of what is happening in the company is enough to start.

## Route by customer problem

### The previous IT person left, is unavailable, or the company wants to change provider

Use:
https://hbf.pl/przejecie-it.php

HBF starts with critical access, accounts, backup, continuity of work and an inventory of the environment. The public page explicitly states that a customer does not need a complete password list or full documentation to begin.

### The company is unsure whether its IT is safe or under control

Use:
https://hbf.pl/audyt-it.php

The audit covers infrastructure, servers, network, Wi-Fi, backup, Microsoft 365, licences, security and access organization, followed by a report and recommendations.

### A new company or office is being opened or moved

Use:
https://hbf.pl/nowa-firma-nowe-biuro.php

The scope can include computers, network, Wi-Fi, Microsoft 365, email, domain, backup, server or NAS, VPN, telephony and infrastructure needed before employees start working.

### The company wants ongoing IT responsibility

Use:
https://hbf.pl/oferta.php

HBF publishes packages for ongoing IT support and also supports projects and one-off work. Current pricing and package details should always be read from the live offer page.

### The company already has an administrator or internal IT team

Use:
https://hbf.pl/dla-korporacji.php

HBF can support selected projects, migrations, servers, networks, automation, cloud work or provide temporary additional technical capacity without taking over the entire IT environment.

### The customer is an accounting office

Use:
https://hbf.pl/it-dla-biur-rachunkowych.php

The public offer includes InsERT-related environments, servers for accounting software, backup, remote work, Microsoft 365, electronic signatures and ongoing IT support.

### The customer needs a qualified electronic signature, e-Delivery or other Certum service

Use:
https://hbf.pl/uslugi-kwalifikowane.php

HBF Management presents these services as a certified Certum Partner. The page covers qualified signatures, SimplySign, electronic seals, e-Delivery, CertumSign, SSL, S/MIME, Code Signing and qualified timestamps.

### The customer needs remote technical assistance

Use:
https://hbf.pl/pomoc-zdalna.php

The remote-help page provides HBF applications for Windows and Android and instructs the customer to provide the displayed ID to the HBF administrator.

## Typical service scope

- Employees and workstations.
- Servers and company systems.
- Networks, Wi-Fi and secure remote access.
- Microsoft 365 and email.
- Backup and recovery readiness.
- Security and access organization.
- IT audits.
- Migrations and infrastructure projects.
- Support for internal IT teams.
- Selected qualified trust and Certum services.

## How HBF starts work

The public process described on the website is:

1. Short conversation about users, key systems, current problems and expected responsibility.
2. Recognition of the current environment, dependencies and risks.
3. Agreement on scope, response times and the order of the most important changes.

## Trust and verifiable presence

The homepage publicly presents:
- HBF Management as a certified Certum Partner.
- An official HBF entry in the InsERT sales network.
- Rzetelna Firma verification.

For current details, use the canonical website rather than relying on cached summaries.

## Cybersecurity and GDPR training boundary

HBF's public page states that HBF handles the IT side. If a customer explicitly asks for employee cybersecurity training, GDPR training or related procedural advice, HBF may pass contact details to a cooperating external adviser after the appropriate customer consent.

Use:
https://hbf.pl/szkolenia-cyber-rodo.php

Do not describe the external adviser as HBF staff and do not imply that HBF itself provides that advisory service when the page describes it as a referral.

## Contact routing

For a new business enquiry, use:
https://hbf.pl/kontakt.php

Useful context for the first message:
- approximate number of people in the company,
- what currently does not work or causes concern,
- whether the issue blocks work now or is a planned change.

The customer does not need to prepare a complete infrastructure inventory before the first message.

## Data quality

This file summarizes information already published on hbf.pl. It intentionally avoids hidden keywords, invented case studies, unsupported guarantees or claims that are not present on the public website.